FAQ

  • 1. How often should I schedule professional carpet cleaning?

    Most homeowners benefit from professional carpet cleaning every 6–12 months. Regular cleanings help improve indoor air quality, extend carpet life, and remove deep dirt that vacuuming can’t reach. Homes with pets, children, or heavy foot traffic may need cleanings more often.

  • 2. What carpet cleaning method do you use, and is it safe for my home?

    We use IICRC-certified hot water extraction, the leading industry standard for deep carpet cleaning. This method is safe for families, pets, allergy-sensitive households, and all major carpet types. It provides the most effective removal of dirt, allergens, and bacteria.

  • 3. How long does carpet drying take after professional cleaning?

    Carpets typically dry in 2–6 hours depending on humidity, airflow, carpet thickness, and the level of soiling. We provide post-cleaning guidance to help speed up drying, including proper ventilation and how to maximize airflow for the best results.

  • 4. Can you remove old or stubborn carpet stains?

    Many stains—including pet stains, wine, food spills, grease, and high-traffic discoloration—can be removed or significantly reduced. Results depend on the stain’s age, carpet fiber, and any previous cleaning attempts. Our stain-removal treatments use advanced, professional-grade solutions.

  • 5. What other cleaning and restoration services do you offer besides carpet cleaning?

    We offer a full range of floor cleaning and restoration services, including:

    -Tile & grout cleaning

    -Wood floor cleaning and refinishing

    -Natural stone polishing and sealing

    -Upholstery and furniture cleaning

    -Odor removal and stain protection treatments

    -Water damage restoration

    These services help keep your home looking clean, fresh, and well-maintained.

  • 6. Do you handle small home improvement or repair projects?

    Yes — we provide select home improvement services, including trim repair, grout re-caulking, drywall patching, small flooring repairs, and other minor home maintenance tasks. These services are perfect for homeowners preparing for resale or refreshing worn interior spaces.